The preliminary findings of the Public Inquiry into the Elliott Lake Mall Collapse leads to a communications shortfall. The Elliott Lake Public Inquiry is getting
Category: Crisis Emergency Communications
Incident communications in the age of social convergence: four competing imperatives
Social convergence impacts emergency managers and first responders in many ways. Gone are the old days of responding in quasi-isolation. This means particularly difficult new
Operational social media listening
If the bad guys can monitor social media during a terrorist attack …shouldn’t you be able to do the same thing in a crisis or