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Category: Crisis Emergency Communications

Crisis Emergency Communications

An Emergency Communications Shortfall: The Elliott Lake Mall Collapse

January 16, 2016January 25, 2016 Donald Moore

The preliminary findings of the Public Inquiry into the Elliott Lake Mall Collapse leads to a communications shortfall. The Elliott Lake Public Inquiry is getting

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Crisis Emergency Communications

Incident communications in the age of social convergence: four competing imperatives

January 15, 2016January 25, 2016 Donald Moore

Social convergence impacts emergency managers and first responders in many ways. Gone are the old days of responding in quasi-isolation. This means particularly difficult new

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Crisis Emergency Communications

Operational social media listening

January 13, 2016January 25, 2016 Donald Moore

If the bad guys can monitor social media during a terrorist attack …shouldn’t you be able to do the same thing in a crisis or

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